The Amsterdam office joined, UK answers slipped, and the growth was undone.
Step 1 of 5: All good
Growth undone if it made things worse.
Growth never has to cost accuracy: if it made answers worse, it can be undone.
Operational intelligence. It runs On an authorised request. In the Agent Operating System, it is the Runtime Intelligence that powers it all: learning from the work.
The morning after, each request lands in the right place.
With the growth undone, UK questions get the answers that worked, and Dutch questions go to your AI, briefed with what MS Duplex knows.
Step 1 of 2: A UK question
A UK employee asks about carrying leave over, and gets the UK answer again.
The UK answer, before, during and after.
You can see exactly which answers the growth changed, and that undoing it brought the earlier answer back.
Step 1 of 4: Before
Before the growth, UK staff are told they can carry five days into the new year.
Growth is undone only when your team says so.
Undoing growth is a decision for someone with the right to make it. It names the growth, leaves everything learned before it in place and is recorded.
Step 1 of 5: Authorised
The request comes from an HR administrator with the right to make it.
Stays fast and sound as it grows.
MS Duplex makes room as the work grows, stays fast as it learns, and checks itself before it answers.
- Room to grow when the work doesNew kinds of work never hit a ceiling, and everything MS Duplex already knows goes on working.
- Growth undone if it made things worseGrowth never has to cost accuracy: if it made answers worse, it can be undone.
- Keeps up as the work slowly shiftsWhen customers start asking things a little differently over months, answers stay right without retraining.
- An adjustment undone if it does not holdA change that does not hold up can be rolled back, and the answers that worked return.
- Stays compact and fast as it growsAnswers stay as fast months in as on the first day, however much MS Duplex has learned.
- A restore point before every risky changeAny risky change can be undone, back to the moment before it.
- Checked before it answersMS Duplex checks itself after every major change, so a damaged or half-finished update never reaches your team.
See it on your own work.
From your own assistant to every agent your company runs, a pilot puts MS Duplex on your own work, with the measures agreed before it begins.