A tenant’s question, answered from the two passages that matter.
Step 1 of 4: The question
The passages a task needs.
Each step gets the few passages it needs, each one linked to where it came from.
Context and observation. It runs Automatically, when a task needs documents. In the Agent Operating System, it brings each agent the right context and decides each step before anything runs.
Your model reads two passages, and you can open each one.
A lettings agent’s day is full of questions about long documents. Each answer is built from the passages that matter, and each passage links back to where it came from.
Step 1 of 3: The question
A tenant asks about keeping a pet.
Each step of the job gets its own passages.
A task with several steps needs different passages at each one. MS Duplex gives each step only what that step needs, linked to its source.
Step 1 of 3: The lease
Checking the lease, the step gets clause 14, and nothing else.
Every passage points back to where it came from.
Each passage arrives with a link to its document and version, and only from documents the person asking is allowed to read.
Step 1 of 4: Linked
It links to the document it came from.
Brings the right history to each step.
Past experience, documents and earlier sessions come into the current step, each labelled by its source.
- Finished work becomes experienceWhat a finished task taught is ready for the next one, within your privacy rules.
- Past experience, brought into the stepA new task starts with what your team learned last time, labelled as past experience.
- Approved documents, with source and versionApproved documents become searchable, each with its source and version.
- The passages a task needsEach step gets the few passages it needs, each one linked to where it came from.
- Context sized to fit, citations keptYour model reads what it needs and nothing more, with every source still cited.
- Sessions and incidents, learned as episodesMS Duplex learns each session, run or incident as an episode your team can ask about later.
- What happened last time, with citationsAsk what happened last time, and MS Duplex answers from the episodes it learned, with citations.
See it on your own work.
From your own assistant to every agent your company runs, a pilot puts MS Duplex on your own work, with the measures agreed before it begins.