An OK, a correction and a renewal teach three different things.
Step 1 of 4: An OK
Each result teaches in the way that fits it.
A quick confirmation, a correction and a business outcome each count for what they are.
Learning and personalisation. It runs When an outcome arrives. In the Agent Operating System, it is the Runtime Intelligence that powers it all: learning from the work.
A quick OK counts as a quick OK, and no more.
In a busy review, a quick OK, a careful rewrite and a later renewal mean different things. MS Duplex treats each as what it is, so the next draft reflects the right one.
Step 1 of 3: A quick OK
A clause is waved through at the end of a long day.
Each kind of result arrives on its own clock.
A confirmation comes in minutes, a correction in days and a business outcome in months. Each one teaches when it arrives.
Step 1 of 5: The draft
MS Duplex suggests the clauses for a new supplier contract.
Your team decides what counts as confirmed.
For each kind of work, your team sets what confirms a result: a lawyer’s sign-off, a signature, a renewal. An answer nobody confirmed teaches nothing.
Step 1 of 5: The standard
Your team sets what confirms contract work: a sign-off by a qualified lawyer.
Learns from outcomes, within your rules.
Your rules come first. Within them, MS Duplex learns from confirmed outcomes, including results that arrive late.
- Your rules come firstA rule your team sets always wins over anything MS Duplex has learned.
- The best action your rules allowWithin what your rules allow, MS Duplex picks the action that has worked best before.
- Each confirmed outcome improves the next choiceChoices improve with every confirmed outcome, so the work moves towards what succeeds.
- A late result still teaches the right decisionsA deal that closes next month still teaches the decisions that led to it.
- A result tied to the wrong decision is correctedCredit lands on the decision that earned it, even when it was first given to the wrong one.
- Each result teaches in the way that fits itA quick confirmation, a correction and a business outcome each count for what they are.
- A bad outcome withdrawn, with what it taughtAn outcome that was wrong or fraudulent is withdrawn with everything it taught.
See it on your own work.
From your own assistant to every agent your company runs, a pilot puts MS Duplex on your own work, with the measures agreed before it begins.